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Terms and Conditions

Last Updated: 20-11-2025

Welcome to HY Heavenly, Yours (“Company”, “we”, “our”, “us”).
By accessing or using our website https://hyheavenlyyours.com/ (“Website”), you agree to comply with and be bound by these Terms & Conditions.
If you do not agree with any part of these Terms, please do not use our Website.

1. General

This Website is owned and operated by HY Heavenly, Yours.
Contact Details:

These Terms govern your use of the Website, products, services, and any content provided by us.

2. Eligibility

By using this Website, you confirm that:

  • You are at least 18 years old, or accessing the site under supervision of a parent/guardian.
  • You have the legal capacity to enter into this agreement.

3. Use of the Website

You agree not to:

  • Use the Website for any unlawful or fraudulent purpose.
  • Copy, distribute, or modify any content without written permission.
  • Attempt to gain unauthorized access to any part of the Website’s systems.

We reserve the right to restrict or terminate your access if you violate these Terms.

4. Products & Services

We strive to display accurate product descriptions, pricing, and availability. However:

  • Product colors may vary due to screen settings.
  • Prices and availability may change without notice.
  • We reserve the right to discontinue any product at any time.

5. Orders & Payments

By placing an order, you agree that:

  • All information you provide is accurate and complete.
  • You are authorized to use the payment method provided.
  • Orders may be cancelled or refused if fraud is suspected or product is unavailable.

Payments made on our Website are processed securely through third-party payment gateways.

6. Shipping & Delivery

  • Shipping timelines provided are estimates and may vary due to external factors.
  • We are not liable for delays caused by courier partners, weather, or unforeseen circumstances.
  • You must provide accurate shipping information; we are not responsible for failed deliveries due to incorrect details.

7. Returns, Exchange & Refund Policy

Our return/ refund/ exchange policies are governed by the guidelines mentioned in our Return & Refund Policy page.
Please refer to that section for complete details.

8. Intellectual Property Rights

All content including text, images, graphics, logos, product descriptions, and design elements are the intellectual property of HY Heavenly, Yours, unless otherwise stated.

You may not reproduce, distribute, or use any content without prior written consent.

9. Privacy Policy

Your privacy is important to us.
Our Privacy Policy describes how we collect, use, and protect your information.
By using our Website, you consent to our data practices.

10. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Website.
  • We are not responsible for any losses caused due to technical errors, interruptions, or unauthorized access.

Your use of the Website is at your own risk.

11. Third-Party Links

Our Website may contain links to third-party websites.
We do not control or endorse their content, products, or policies.
You access them at your own discretion.

12. Indemnification

You agree to indemnify and hold HY Heavenly, Yours harmless from any claims, losses, damages, liabilities, and expenses arising from:

  • Your misuse of the Website
  • Your violation of these Terms
  • Your breach of any applicable laws

13. Changes to Terms & Conditions

We reserve the right to update or modify these Terms at any time.
Changes will be posted on this page with an updated “Last Updated” date.
Continued use of the Website means you accept the revised Terms.

14. Governing Law

These Terms are governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of courts in Uttar Pradesh.

15. Contact Information

For any queries regarding these Terms & Conditions, you may contact us at:
📞 +91 8368774737
📧 hyheavenlyyours@gmail.com
📍 Sector-1, Greater Noida West, Uttar Pradesh, India